Comments on: Getting Customer Service from Overture http://www.greeneyewire.com/foo/getting-customer-service-from-overture/ Heather's happy little blog Sat, 22 Nov 2008 09:14:13 +0000 http://wordpress.org/?v=2.6.3 By: mivox http://www.greeneyewire.com/foo/getting-customer-service-from-overture/#comment-8 mivox Thu, 27 Oct 2005 21:24:23 +0000 http://www.greeneyewire.com/foo/getting-customer-service-from-overture/#comment-8 Wooo. I really, really, really wish I'd seen this post about two months ago, when I was trying to get someone useful from my mortgage company on the phone! Sure, it may not be 'playing fair', but as far as I'm concerned, staffing your call center 100% with people who can't actually help anyone isn't playing fair either. Wooo. I really, really, really wish I’d seen this post about two months ago, when I was trying to get someone useful from my mortgage company on the phone!

Sure, it may not be ‘playing fair’, but as far as I’m concerned, staffing your call center 100% with people who can’t actually help anyone isn’t playing fair either.

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